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Accessibility Statement

PT. Genki Pranata Indonesia (“Company”, “we”, “us”, “our”) is committed to making the Genki Academy website and digital services accessible and usable for as many people as possible, including individuals with disabilities.

We believe early education should feel welcoming from the very first click, and accessibility is part of that promise.

1) Our Commitment

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

2) Accessibility Standards

Our goal is to align with the Web Content Accessibility Guidelines (WCAG), and we aim for WCAG 2.1 Level AAwhere reasonably possible across our website.

Because our website may be built using third-party tools and templates, some areas may depend on platform capabilities. We continuously improve as the platform evolves.

3) Accessibility Features We Aim to Support

We actively work toward supporting accessibility features such as:

  • Clear page structure with meaningful headings

  • Text that is readable and easy to understand

  • Sufficient color contrast where possible

  • Keyboard navigation for key interactions (menus, forms, buttons)

  • Alternative text for important images

  • Responsive layouts for mobile and different screen sizes

  • Reduced reliance on “text inside images” for critical information

4) Known Limitations

Despite our efforts, some parts of the website may not yet be fully accessible. For example:

  • Some third-party embedded content or widgets may have limited accessibility controls

  • Certain images or media may not have complete text alternatives

  • Some interactive elements may behave differently across browsers and screen readers

If you experience any barriers, please tell us. Your feedback helps us prioritize fixes.

5) Feedback and Support

If you have trouble accessing any part of our website, or you would like content in an alternative format, please contact us and we will do our best to assist.

Contact (Accessibility Support):
PT. Genki Pranata Indonesia (Genki Academy)
Email: info@genkiacademy.id
WhatsApp: 0878 2022 5515
Address: Jalan Sutera Timur, Kunciran, Kec. Pinang,

Kota Tangerang, Banten 15144, Indonesia

When you contact us, it helps if you include:

  • The page URL (or screenshot)

  • The issue you encountered

  • The device/browser you used (optional)

  • The assistive technology used (if any, optional)

6) Continuous Improvement

We review accessibility as part of our ongoing website updates. Improvements may include design refinements, content adjustments, and better support for assistive technologies and keyboard navigation.

7) Third-Party Content

Our website may include links to or content provided by third parties. We cannot control third-party accessibility, but we welcome feedback and will consider alternatives where feasible.

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